Carbon Neutral Energy Systems (“C-NES”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.c-nes.co. This Privacy Policy is effective 1 September 2025.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Name, email address, phone number, company details, or other information you provide through contact forms or subscriptions.

• Usage Data: IP address, browser type, device information, pages visited, and time/date of visits.

• Cookies and Tracking Technologies: We may use cookies, pixels, and analytics tools to improve website performance and user experience.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our website and services

• Respond to enquiries, requests, and feedback

• Send newsletters, updates, or marketing communications (if you have opted in)

• Comply with legal and regulatory obligations

• Analyse usage trends and enhance user experience

3. How We Share Your Information

We will never sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our website, marketing, or analytics.

• Legal Obligations: When required to comply with applicable law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred as part of the business assets.

4. Your Data Protection Rights

Depending on your location (including under South Africa’s POPIA and the GDPR if you are in the EU/EEA), you may have the following rights:

• Access, update, or correct your personal information

• Request deletion of your personal information

• Restrict or object to processing of your personal information

• Withdraw consent for marketing communications

• Lodge a complaint with your local data protection authority

To exercise these rights, please contact us at info@c-nes.co.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

6. Security of Your Information

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, improve website functionality, and analyse traffic. You can manage or disable cookies in your browser settings, but this may affect certain features of our website.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Carbon Neutral Energy Systems (C-NES)
Email: info@c-nes.co